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    • Benefit Disclosure
      • Lesson 1: Benefit Disclosure and Appeals Regarding Misquoted Benefits
      • Lesson 2: Registration Data Quality and related Appeals
      • Lesson 3: Protecting Your Verification Efforts
      • Lesson 4: Demanding Benefit Clarification Disclosure
      • Lesson 5: How To Use the Pretreatment Disclosure Request
    • Contract Negotiation
      • Lesson 1: Managed Care Negotiation
      • Lesson 2: Negotiating Medical Necessity Contractual Protections
    • ERISA
      • Lesson 1: Understanding the ERISA Effect
      • Lesson 2: The ERISA Claims Procedure Regulation
    • Incorrect Payments & Deductions
      • Lesson 1: Incorrect Payment Appeals
      • Lesson 2: Demanding Disclosure of Fee Schedule and/or Benefit Calculation
      • Lesson 3: Appealing Claims With Modifiers
    • Medical Necessity
      • Lesson 1: An Ill-Defined Term
      • Lesson 2: What Goes Wrong With Medical Necessity Review
      • Lesson 3: Medical Necessity Appeal Component 1: Summarize the Patient’s Care
      • Lesson 4: Medical Necessity Appeal Component 2: Cite Regulatory and/or Compliance Information
      • Lesson 5: Medical Necessity Appeal Component 3: Demand Disclosure of Payer’s Denial Basis
      • Lesson 6: ERISA Medical Necessity Decisions
    • Medicare
      • Lesson 1: Internal Medicare Compliance Oversight
      • Lesson 2: Medicare Appeals Process
      • Lesson 3: Geriatric Treatment And Medical Necessity Issues
    • Prompt Pay
      • Lesson 1: State Prompt Payment Laws
      • Lesson 2: ERISA Prompt Payment
      • Lesson 3: Workers’ Compensation Prompt Payment Law
    • Providers’ Rights
      • Lesson 1: Providers’ Right To Access A Quality Appeal Process
      • Lesson 2: Providers’ Right to Pursue Appeal Without Reprisal From Carrier
      • Lesson 3: Providers’ Right to Litigate
      • Lesson 4: Providers’ Right to appeal and/or Act as Authorized Representative
    • Refund & Recoupments
      • Lesson 1: Identifying Incorrect Payments and Potentially Applicable Laws
      • Lesson 2: Contest A Refund/Recoupment
    • Specialty Care
      • Lesson 1: Specialty Care Appeals
      • Lesson 2: Alternative/Complementary Care
      • Lesson 3: Mental Health
      • Lesson 4: Emergency Care
      • Lesson 5: Obstetrics-Gynecology
    • Treatment Exclusions/Limits
      • Lesson 1: Coverage Termination
      • Lesson 2: Experimental Treatment Appeals
      • Lesson 3: Maximum Benefit Appeals
      • Lesson 4: Preexisting Conditions
      • Lesson 5: Timely Filing Limitations
      • Lesson 6: Treatment Caps
    • Utilization Management
      • Lesson 1: Utilization Management Appeals
      • Lesson 2: Review and Use of State Utilization Review mandates including Peer Discussion
      • Lesson 3: Health Utilization Management Accreditation Standards
      • Lesson 4: Tracking Preauthorization Response Compliance
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